Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

We should have bought locally. 651 carpets talked a good game but did not deliver.

Salesman claimed that we were getting a great carpet and pad. After 18 months the carpet was showing wear. The salesman did not respond to email. Corporate finally responded after a couple of contacts and they encouraged us to clean the carpet.

After that we still were not happy and let them know.

There was no response. Poor carpet, poor pad, and Installation is showing shoddy work.

Review about: 651 Carpets Carpet Installation.

Reason of review: Bad quality.

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